Interesting ideas on product interoperability from David Hoang:
The defensible position isn’t lock-in anymore—it’s being the thing everything else connects to. If your platform is where value gets exchanged between tools, removing you breaks the whole workflow. The moat becomes a bridge: you win by making it easy for people to come through, not by making it hard for them to leave.
...
They need open protocols and shared standards to do their job—they don’t care about ecosystem boundaries, they need to cross them.
Previously SaaS products were all about lock-in and building walls. Users now want to do things with their data, work with their own AI model.
At the moment I'd wager that this mainly applies to tech savvy A.I. early adopters, but the writing is on the wall.
As A.I. use trickles out to peoples phones and become more accessible and in general use, people will start to expect this interoperability, and if we don't give people this, they will find tools that do.